Shop with confidence
- Easy - Customer Support is there to help if you need it. Online Chat is the quickest way!
- Authenticity - Goods are directly from brands
- Fast - We'll contact the seller to sort things out.
How does Westgate Money Back Guarantee work?
- Always pay for your purchases using our gateway.
With increase in fraudulent card transactions, we've partnered with the best payment gateways with top end security to guarantee customer refunds*.
- To be eligible for the Money Back Guarantee , you'll need to pay for your item using our online payment methods. Our payment methods are safe & secure.
- If your item isn't as described or doesn't arrive, contact us first.
Give us a chance to sort things out for you or send out a replacement item.
- If you still need help, let us know your problem. We're available 7 days a week.
You can notify us online or our customer service representatives who are available on chat or by email email@example.com Monday-Friday: 8:00AM-10.00PM and Saturday, Sunday and Bank Holidays: 11:00AM-6:00PM
- We'll contact the seller to help sort things out
We'll contact the seller and ask them to solve your issue within 8 days. After 8 days if the problem can't be resolved with the seller and your claim qualifies for coverage with the Westgate Money Back Guarantee, Subject to our t&c's, Westgate London will arrange for the purchase price plus original shipping to be refunded to you. Refund requests can be sent to firstname.lastname@example.org
*Westgate London does not in anyway handle payments from customers and accepts no liability for payments or refunds made using a third party payment processor.